Shipping policy

Shipping & Returns

At Shufizoo, we strive to ensure that your orders are delivered quickly, efficiently, and in perfect condition. This Shipping Policy outlines the terms and conditions for delivering your purchases.

Enjoy free worldwide shipping! We offer swift and secure shipping with insurance coverage to all destinations, regardless of the order value. Rest assured, all items are meticulously packaged and fully insured during transit to ensure safe delivery to your doorstep or office.

You can conveniently purchase items showcased on our website and have them delivered straight to your home.

Shipping 

Estimated Delivery: 10-20 business days, depending on destination (price calculated in checkout).

Please note: We only dispatch your order once it has successfully passed our stringent quality control checks. Delivery timelines are estimates and may vary due to factors beyond our control, such as customs delays, weather conditions, or high demand periods.

Processing Times

Orders are processed within 2-3 business days, excluding weekends and holidays.

Personalized or custom orders may require additional processing time, as specified on the product page.

Orders placed after 12:00 PM (local time) will be processed on the next business day.

Order Tracking

You will receive a shipping confirmation email with a tracking number once your order is dispatched.

Track your order directly via the carrier’s website or through your Shufizoo account.

For your peace of mind, Shufizoo always:

  • Insures and registers all items for their full value.
  • Utilizes FedEx services (or USPS when applicable) exclusively for all purchases to ensure the fastest and safest delivery of high-value packages.
  • Requires deliveries to be made to a physical business or home address, or to a FedEx location.
  • Does not ship to PO Box addresses.
  • Requires a signature upon delivery.
  • Allows for alternative shipping addresses.
  • We recommend shipping any credit card orders to a valid address on file with the credit card company, although alternate addresses are acceptable. We can also arrange for your package to be shipped to a local FedEx station for pick-up. Feel free to contact our offices anytime for assistance in locating the nearest FedEx facility.

Additional Information About International Shipping

Shufizoo does not collect international taxes and duties. However, during the checkout process, we provide an accurate estimate of taxes and duties. These additional charges will be collected by FedEx upon the arrival of your package in your country. Shufizoo is not liable for delays caused by customs processes.

Delivery Issues

Lost or Damaged Packages:

If your order is lost or damaged during shipping:

Contact us within 7 days of delivery at [insert contact email or phone number].

Provide your order number and any supporting documentation (e.g., photos of damaged items).

Incorrect Address:

Shufizoo is not responsible for packages delivered to an incorrect or incomplete address provided by the customer. Please double-check your shipping details before placing your order

Delayed Deliveries:

If your package is delayed beyond the estimated delivery time, please contact us for assistance.